FAQ’s

+ Where is Tellus Mater made?

Tellus Mater is both designed and made in New York City. That means that we can oversee the manufacturing process firsthand and ensure quality control as well as fair and ethical labor practices.

+ How do I care for my garments?

Tellus Mater pieces are beautifully designed garments made with high quality fabrics. We highly suggest dry cleaning all our pieces but a care label with specific instructions for cleaning are sewn into every item.

+ What if I want to return my order?

We hope that you don't want to return your items but in case you do, please head over to the Returns page and follow the instructions to return your item(s).

+ What if I want to change or cancel my order?

We do our best to ship out orders as fast as possible. As a result, once an order is placed, we cannot guarantee any changes or cancellations. If you’d like to change or cancel your order, please email us immediately at info@tellusmaternyc.com.

+ How do promotional codes work?

Our promotional codes can give you exclusive discounts or offers on Tellus Mater items. To receive promotional codes, subscribe to our newsletter. To take advantage of a promotion, enter the code in the appropriate field at checkout and click "Apply". Only one promotional code can be used for each order. Please read the fine print regarding dates and restrictions for promotional codes as some items will be final sale and not eligible for return.

+ What if the item I want is sold out?

Whenever items are sold out, we try to reorder as quickly as possible. Sign up for our newsletter here and you will be the first to know when any item is back in stock.

Sizing:

Our sizes are Small, Medium and Large unless otherwise stated as one size fits all. Small generally fits sizes 2-4, Medium fits sizes 6-8, and Large fits sizes 10-12. Please note that everyone’s body adapts differently to pregnancy so maternity sizing is not an exact science. We suggest ordering the size range that you were pre-pregnancy and our clothes will accommodate your growing belly. If you have any specific questions about sizing, please feel free to drop us a line at info@tellusmaternyc.com. We’re here to answer your questions Monday through Friday, between 9:00am and 5:00pm EST.